Terms and Conditions

Welcome to Elaloomaq ! These Terms and Conditions ("Terms") govern your use of our website, www.elaloomaq.com, and the purchase of any products offered on it. By accessing or using our website, you agree to be bound by these Terms, along with our Shipping Policy, Privacy Policy, and Refund Policy. Please read them carefully before proceeding with any purchases or using our services. If you don't agree with any part of these Terms, you must not use our website.

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1. General Conditions

By using this website, you confirm you're at least 18 years old or are using the site under the supervision of a parent or guardian, and you agree that you've read, understood, and accept all the Terms and Conditions outlined here. Elaloomaq can update, modify, or replace any part of these Terms at any time without prior notice; it's your responsibility to check this page periodically for changes, and your continued use of the website after any changes are posted means you accept those changes. You agree to use the website only for legitimate shopping purposes and must not use our products for any illegal or unauthorized purpose, nor can you violate any laws in your jurisdiction (like copyright laws) while using our service or transmit any harmful code or viruses. Breaking these Terms will lead to immediate termination of your access.

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2. Products and Services

We strive to display product colors and images as accurately as possible on the website, but we can't guarantee your device's color display will be perfectly accurate. All product descriptions or pricing can change at any time without notice, at our sole discretion. All products depend on availability, and we can limit product sales to any person, region, or jurisdiction, on a case-by-case basis, and also reserve the right to discontinue any product at any time. All prices are in Indian Rupees (INR) and include applicable taxes, unless stated otherwise. While we try our best for accurate pricing, errors can happen, and if a pricing error occurs, we can cancel any orders placed at the incorrect price, even if the order was confirmed and paid for; if your payment was processed for a cancelled order, we'll issue a refund.

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3. Order Acceptance and Cancellation by Us

Your order confirmation email just means we've received your order; it doesn't mean we've accepted it or confirmed our offer to sell, as we reserve the right to accept or decline your order for any reason after we receive it. We can refuse or cancel any order for reasons including, but not limited to, product unavailability, pricing or product information errors, issues identified by our fraud prevention team, or payment authorization problems. If we cancel your order after your payment has been processed, we'll refund the full amount.

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4. Payment Terms

We accept various payment methods shown on our website, which may include credit cards, debit cards, net banking, and UPI. By providing payment information, you confirm that the information is true and you're authorized to use that payment method. All payment transactions require validation checks and authorization from the card issuer or payment provider, and if your payment instrument's issuer refuses authorization, we won't be responsible for any delay or non-delivery.

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5. Shipping and Delivery

Details about our shipping locations, processing times, delivery estimates, and procedures for both domestic (India) and international orders, including information on customs duties and taxes for international shipments, are fully explained in our Shipping Policy. By making a purchase, you agree to the terms in our Shipping Policy.

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6. Returns, Exchanges, and Refunds

Information about product returns, exchanges, and refund procedures, including eligibility and timelines, is thoroughly detailed in our Refund Policy. By making a purchase, you agree to the terms in our Refund Policy.

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7. Intellectual Property

All content on this website, including text, graphics, logos, images, audio, digital downloads, data, and software, belongs to Elaloomaq or its content suppliers and is protected by Indian and international copyright laws. You're granted a limited license to access and personally use this website, but not to download (other than page caching) or modify it, or any part of it, without our express written permission. This license doesn't include any resale or commercial use of the website or its content; any collection and use of product listings, descriptions, or prices; any derivative use of the website or its content; any downloading or copying of account information for another merchant; or any use of data mining, robots, or similar data gathering tools.

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8. User Accounts

If you create an account, you're responsible for keeping your account and password confidential and for limiting access to your computer, and you agree to be responsible for all activities that happen under your account or password. You also agree to provide current, complete, and accurate purchase and account information for all purchases and to promptly update your account information, including email address and payment details, so we can complete your transactions and contact you as needed.

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9. Disclaimer of Warranties; Limitation of Liability

This website and all products and services provided through it are offered "as is" and "as available" for your use, without any warranties or conditions of any kind, whether express or implied. This includes implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Elaloomaq, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise. This applies to damages arising from your use of any service or product from the website, or any other claim related to your use of the service or any product, including, but not limited to, any errors or omissions in content, or any loss or damage from using the service or any content (or product) posted, transmitted, or made available via the service, even if we were advised of the possibility of such damages.

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10. Indemnification

You agree to protect, defend, and hold harmless Elaloomaq and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees. This applies to claims made by any third party due to or arising out of your breach of these Terms or the documents they refer to, or your violation of any law or the rights of a third party.

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11. Severability

If any part of these Terms is found to be unlawful, void, or unenforceable, that part will still be enforceable to the fullest extent permitted by law. The unenforceable portion will be considered separated from these Terms, and this won't affect the validity and enforceability of any other remaining provisions.

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12. Governing Law and Jurisdiction

These Terms and any separate agreements where we provide you services will be governed by and interpreted according to the laws of India.